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By: John Knight 

I would like to see these players really outline their abilities by dept/function. Customer Support needs different functions over Marketing/PR (Support tends to deal in much larger volumes and with a...

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By: Peter Friedman

I think brands will appreciate the hard reality you lay out here, Jeremiah. That in any scenario the brand will have to navigate complex ever-changing territory. No single company, platform or service...

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By: Jon Fahrner

Jeremiah – all of this implies that brands have gotten good at providing social experiences. Most have not. Most brands are spending money to measure small amounts of data that won’t help their...

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By: Brian Kling

To continue the metaphor, we can dance with vendors, but are any at the point of deserving a long slow dance? That is your “Social Suite Nirvana” – not there yet. I agree with Bill, an event pulling...

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By: Jeremiah Owyang

Brian, I’m thinking closely about your suggestions on the event. Thank you.

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By: Jeremiah Owyang

Bless you Sandy.

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By: Breakdown: Converged Media Workflow (Coordinating Paid + Owned + Earned)...

[...] ThisMoment, IBM, ExactTarget, and a host others of suites that I’m tracking.  Expect a network of software point players to assemble and connect to each other –in order to counter the [...]

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By: Witology | Дискотека «Social Software» закрывается – пора решать, с кем...

[...] такую интересную метафору выбрал Джеремия Оянг для описания ситуации на рынке социальных платформ. При этом [...]

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By: Witology | Social Software Disco Is Coming to an End: You Have to Decide...

[...] Owyang chose this interesting metaphor to describe the current social platforms market. It is meant that it is the client who has the final word, not [...]

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By: Murder On The Dancefloor | Christopher Berry

[...] Owyang wrote on August 26 that it’s 1:50 am on the social software dance floor. Owyang’s summary is excellent and solid. It’s worth reading. It’s worth considering. [...]

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